Aging Workforce & Looming Retirement – Nearly half of the workforce is expected to retire within the next decade.

Talent Shortages in Critical Roles – Long time-to-fill for system operators, engineers, and field technicians.

Attracting the Next Generation – Younger professionals are gravitating toward tech and renewables.

Workforce Modernization – The shift to AI-driven grids, renewables, and digital infrastructure demands new skills.

Safety & Compliance Pressures – High-risk environments require dependable, rule-following talent.

Strategic Talent Decisions – Succession planning and reskilling initiatives require data-driven insights. 

System Operator: System Operator, Power System Operator, Transmission System Operator, Distribution System Operator, Control Room Operator, Balancing Authority Operator, Energy/Load Dispatcher, Power System Dispatcher, Electric Dispatcher, Gas System Operator, Gas Control Operator, Pipeline Controller.

Technician: Maintenance Technician, Wind Turbine Technician, Solar Technician, Electrical Technician, Instrumentation and Controls Technician, Electrical and Instrumentation (E&I) Technician, SCADA Technician, Substation Technician, Relay Technician, Substation Electrician, Meter Technician, Pipeline Technician, Gas Technician.

Field Operations: Lineworker, Pipeline Operator, Gas Utility Operator, Plant Operator, Water/Wastewater Operator, Equipment Operator, Field Operator.

General Utility Roles: Utility Locator, Meter Reader, Groundman, Entry‑Level Field Technician, Utility Worker, Facilities/Maintenance Laborer, Warehouse/Materials Handler, Water/Wastewater Laborer, Electrician Helper.

Engineering: Electrical Engineer, Power Engineer, Protection and Controls Engineer, Transmission Engineer, Distribution Engineer, Substation Engineer, Grid/Systems Engineer, Renewable Energy Engineer, Generation Engineer, Instrumentation and Controls Engineer, Mechanical Engineer, Civil Engineer, Structural Engineer, Hydro Engineer.

Sales: Account Manager, Business Development Representative, Energy Sales Representative, Field Sales Representative, Solar Energy Sales Representative, Energy Sales Specialist, Energy Advisor/Consultant, Community/Member Relations Representative.

Customer Operations: Utility Customer Service Representative, Call Center Representative, Customer Account Specialist, Customer Experience Specialist, Member Services Representative, Dispatch and Customer Support Representative, Customer Energy Consultant.

IT & System Specialists: Cybersecurity Analyst, OT Support Technician, SCADA Support Specialist, Network Support Specialist, Systems Analyst, Applications Support Specialist, IT Support Specialist, IT Technician, GIS/AMI Support Technician, Power Systems Analyst, Energy Analyst.

Select with Precision – Evaluate cognitive agility, technical aptitude, and behavioral traits like accountability and teamwork to ensure readiness for complex, safety-critical roles.

Improve Fit & Reduce Turnover – Align candidates with roles based on values, work style, and long-term potential to boost retention and performance.

Enhance Safety Culture – Screen for risk awareness and rule-following to reduce incidents and reinforce a safety-first mindset.

Support Workforce Transformation – Assess learning agility and adaptability to identify candidates who can thrive in evolving, tech-enabled environments.

Hire Objectively & Compliantly – Use validated, fair assessments to support equitable, scalable hiring across regions and job levels.