Privacy Policy

PSP Metrics, Inc. is committed to protecting the integrity and privacy of your personal information. This Privacy Policy explains how we collect personal information through our website at www.pspmetrics.com and its sub-domains ("Website") and our hiring assessment platform and related services ("Services"). Our Website and Services are intended for (a) businesses and their representatives and (b) Employees and Candidates whose information we process on behalf of our customers. Our Website and Services are not for personal, family or household use. Accordingly, we treat all personal information covered by this Privacy Policy as pertaining to Candidates, Employees or representatives of businesses, rather than to individuals acting in their personal capacity.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Policy.

What does PSP Metrics do?

PSP Metrics helps US-based enterprises gain a competitive advantage through the use of cloud-based talent assessment software. Our customers can use our assessment tool software to aid with better measurement of key knowledge, skills, abilities, and other characteristics (KSAOs) which have been found to be predictive and validated to aid our customer's human decision-making in the hiring and selection process. A more detailed description of our tools and capabilities can be found at https://www.pspmetrics.com/why-psp-metrics/.

We are headquartered in the USA, and primarily serve and work with affiliates, service providers and customers based in the USA. For more information about PSP Metrics, please see the "About Us" section of our Website at https://www.pspmetrics.com/about/.

What personal information does PSP Metrics collect through the Website?

The personal information that we may collect about you through the Website broadly falls into the following categories:

Information that you provide voluntarily

Certain parts of our Website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to request a demo or register an account. When you visit our Website, we may collect certain information automatically from your device.

Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.

Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.

Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading "Cookies and similar tracking technology" below. You can view our full cookie policy here.

Information that we obtain from third party sources

From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.

The types of information we collect from third parties include general geo location information to identify what state and country you are visiting our site from and we use the information we receive from these third parties to ensure inquiries and other requests are routed to the appropriate team for processing as promptly as possible.

What information does PSP Metrics collect through the Services?

If you are a job candidate ("Candidate") or employee ("Employee") using our Services on behalf of one of our customers who are engaging us to provide the Services to them (the "Potential Employers"), we are collecting and processing your personal information on behalf of the Potential Employers. In such cases, we are acting as a data processor and are collecting and processing your personal information on their behalf and in accordance with their instructions. The types of information typically collected are described in detail in this section below. What we do not collect, and you should not be asked by Potential Employers to provide to PSP Metrics, are things like protected health information, financial information, date of birth, social security or other government-issued identification number, and other sensitive personal information.

It is primarily the Potential Employer who must ensure that your personal information is collected and processed in accordance with data protection laws. Therefore, if you have questions or concerns about the handling of your personal data, you should contact the relevant Potential Employer directly or refer to their separate privacy policies.

The following outlines the types of personal information that we will typically collect through the Services on behalf of our customers:

Information that you provide voluntarily

In using the Services, Candidates and Employees may be required to provide certain personal information about themselves – for example, their name, contact details, username and password or other information as requested by the Potential Employer. Candidates may complete assessment questions through the Services which can include information such as work history, skills, experience, abilities, work style and other responses to questions.

Information that we collect automatically

When you use the Services, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area and the UK, this information may be considered personal information under applicable data protection laws. Specifically, this information may include IP addresses, other unique device IDs or addresses, web browser and/or device type, the pages you view on the Services and the dates and times you visit, access or use the Service.

Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading "Cookies and similar tracking technology" below. You can view our full cookie policy here.

Information that we obtain from third party sources

From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.

How does PSP Metrics use this information?

PSP Metrics may use your personal information in a variety of ways for the operation of the Website and its Services, including:

• To operate, maintain, enhance, and provide all of the features and services found on the Website and Services, to personalize the Website and Services for your preferences and interests.
• To contact you for administrative purposes regarding the Services, for customer service purposes, or regarding content that you have posted to the Service.
• To understand and analyze the usage trends, interests, and preferences of our users, to improve the way the Website and Services works and looks, and to create new features and functionality.
• PSP Metrics may now or in the future use "automatically collected" information and "cookies" information to: (a) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Website or Services; (b) monitor and analyze the effectiveness of the application and evaluation activities; (c) monitor aggregate usage metrics such as total number of users, pages and media and features of the Website or Service accessed, etc.; and (d) track your entries, submissions, and status, including the ways in which you may interact with the Services.
• Where it is in accordance with your preferences, to send emails related to the products and services we think you may be interested in.

Who does PSP Metrics share my personal information with?

We may disclose your personal information to the following categories of recipients:

• to the Potential Employer;
• to our group companies, third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security and features of our Website and Services), or who otherwise process personal information for purposes that are described in this Privacy Policy or notified to you when we collect your personal information;
• to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
• in connection with any proposed purchase, reorganization, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy;
• to any other person with your consent to the disclosure.

As stated above, if you are a Candidate or Employee and we are collecting your personal information through the Services, we will be collecting it on behalf of our customers, in accordance with the agreements that we have with them. For further information about how your personal information is shared with third parties, you should contact the relevant Potential Employer or refer to that Potential Employer's Privacy Policy.

Cookies and similar tracking technology

We use cookies and similar tracking technology (collectively, "Cookies") to collect and use personal information about you, including to help us understand how our Website and Services are being used or to personalize our Website and Services for you. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Notice at https://www.PSPMetrics.com/cookies.

How does PSP Metrics keep my personal information secure?

We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please be aware that no physical or technical system is completely secure or immune from outages, losses, attacks, circumvention, design or implementation flaws, and human error. Therefore, we cannot and do not ensure or warrant that information you transmit to PSP Metrics will not be lost or compromised, either during or after transmission.

You are responsible for always maintaining the secrecy of your unique password and account information, to the extent your access includes an account and password (Candidates do not have an account and password when using the Services).

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

When we are collecting personal information on behalf of our customers (Potential Employers), we will retain the personal information in accordance with our services agreements with them and their instructions.

Your data protection rights

Under applicable data protection laws, you have the following data protection rights in respect of your personal information collected through the Website:

• If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the "How to contact us" heading below.
• Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• We respond to all requests we receive from individuals whose information was collected through using this Website wishing to exercise their data protection rights in accordance with applicable data protection laws. To protect your privacy and security, we take reasonable steps to verify your identity before granting account access or making corrections to your information.

Third Party Services

The Website and Services may contain references and links to other websites and services provided by third parties, including Potential Employers. Any personal information you provide on third party sites or services (including communications between Candidates or Employees and Potential Employers through the Service) is provided directly to that third party and is subject to that third party's policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links are displayed on the Service. We encourage you to learn about third parties' privacy and security policies before providing them with your personal information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

How to contact us